Holloway Memorial Funeral Home

Will Paris
5 Star
I can't speak highly enough of the team at Holloway, especially Tish. In the weeks leading up to my father's passing, I watched cancer, and an often apathetic VA staff (some, NOT all), strip the dignity from the greatest man I've ever known. Tish and the team at Holloway MFH gave some of that dignity back to him, and they also gave my family our first measure of peace. Working with them was the FIRST time in the entire process where I felt that someone (who isn't family) truly appreciated / respected the gravity of the situation. Every single member of the Holloway team that I met, struck me as caring, respectful, and professional. Those qualities are evident in their every word and action. Anyone dealing with the death of a loved one will (ofcourse) have to make their own judgement call, but I thank God for guiding us to Holloway and so does my family.
Thursday 18th April 2024

D Ezell
5 Star
I would like to express my sincerest thank you to the entire Holloway Memorial Funeral home staff and service team. From the initial meeting to discuss the arrangements for our mothers service to the internment, you were nothing but professional and very consoling. You made our time of sorrow and grief easier to bear. Our mother looked great as though she was at peace. She had a wonderful service. Again on behalf of myself, my sister and the rest of the family THANK YOU.
Sunday 25th June 2023

Wanda McIver
5 Star
Can't say enough about the service Holloway gave me for my sister's service. I felt like every detail for the services was delivered on time. We asked for floating candles and they delivered. I didn't have to worry at all because everything was done to perfection. My sister had been sick but her appearance after embalming was amazing. She looked like an angel. Cudos to Holloway for a job well done.
Thursday 24th August 2023

Scott Salmon
4 Star
My wife passed away recently and a friend/brother of mine recommended Holloway to me. Rev. Trice helped me through the process and opened up to me about his life experience. That eased my pain long enough to take care of the business at hand. My experience wasn't without small communication issues with staff, but I felt the compassion and there was always an open door. I was really impressed with the casket presentation and Rev. Trice even spoke at my wife's burial. He took care of everything and put my mind at ease. I was so impressed with Holloway that I am also using them for my burial as well. I would recommend then to anyone. They will take perfect care of your loved one. They did an amazing job with my wife and I thank them for it.
Friday 19th August 2022

CMC 120
1 Star
Our loved one - We informed you during the viewing of the body that his right eye had two dimples on the eyelid. That was never corrected. We also asked if someone could use a lint brush for the left side of his jacket. That was not done either. None of these things were discussed after our initial request. Speaking of the eyelid, when we informed Tequilla about the dimples, she walked over to our loved one and put her hands on his eyelids and was trying to smooth them out right in front of us. That should’ve been done once we left. For all we know that was probably the only time they tried to correct the eyelid. Facilitiy – The outside is very dirty and dingy. Two inches of dust was on both pianos flanking my son's casket. The red carpet is dirty and wrinkled. Home Wreath – The stand was rickety and not leveled; the flowers easily came unattached from the floral foam. These silk flowers look as though they came from $1 store–very underwhelming for these to be “rented” from family to family. Decorum – During our very first visit with Ms. Tew, there were phone call interruptions that she did not apologize for, people popping in our room during our visit, chatter outside the room. You may deal with death everyday but we don’t and the lack of sincerity was quite apparent. When we were exiting from our first visit through the front door, there was crowd of people being very loud, using vulgar language and no one from Holloway asked them to be respectful of the facility. During the gravesite and my son’s burial, Mr. Holloway was talking with another man in front of us about a situation very loudly and it had nothing to do with our service. Communication – During our initial visit with Ms. Tew we felt like things were not explained in layman’s term regarding the process. Handouts would've been nice instead of us scrambling to write notes on any piece of paper we can find. It was a lot to write, remember and digest. During the burial, lack of communication about whether the city workers were there or not. No understanding of where the gravesite was, and then for Mr. Holloway to actually say that out loud in front of all of us during the burial service was unprofessional. There was miscommunication between Tequilla and a younger Holloway man about whether loved ones can see our son after we first saw him at the funeral home. Ms. Tequilla said that they would never turn anyone away if they wanted to see him. However, when my Brother and his Wife showed up to see my son on the very same day, the younger Holloway man said no they can’t see him, and that they were closed. Funeral service – The DVD-You had one small television on a cart on the left side of the church. The television was not even high enough for everyone to see. None of the people on the right side of the church could see. You did not even have the music playing during the pictures. No one turned up the volume. I put a lot of thought in the pictures and music selection for this DVD and it was a shame that only half of the church could see and no one heard the music. Also, had anyone bothered to ask the church officials, they already had built in large screens throughout the church where everyone could have experience seeing the pictures in large format-most churches have updated equipment such as this! We had no direction on how things were supposed to go for the funeral. If Ms. Tew were supposed to be directing us, we did not see her the day of the funeral. It later dawned on us that we should have formed a reception line in the vestibule to greet our visitors as they were leaving. That was not done because the director did not show up to guide us. No one from Holloway closed out the service appropriately; they just jumped up and announced that they needed 4 pallbearers and flower girls. No official closing remarks from Funeral Company. You are a staple in the black community but I hope that you are not dismissive of these critiques.
Thursday 27th April 2023